Bajilife Privacy Policy

01 Overview

This Privacy Policy applies to all users of the bajilife platform, including the website at bajilife.club and the bajilife mobile app. It covers how bajilife collects, processes, stores, and protects personal data provided by players in Bangladesh and elsewhere.

bajilife is committed to handling your personal data responsibly and in accordance with applicable data protection principles. When you register an account, make a deposit, place a bet, or contact our support team, you are sharing information with us. This policy explains what happens to that information from the moment it is collected.

By using the bajilife platform, you acknowledge that you have read and understood this Privacy Policy. If you have questions about anything in this document, you can reach the bajilife support team at any time via live chat or by emailing [email protected].

02 What We Collect

bajilife collects personal data in several ways — directly from you when you register or interact with the platform, automatically through your use of the site or app, and occasionally from third-party verification services. Here is a breakdown of the categories of data we collect:

bajilife does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required for responsible gaming purposes and with your explicit consent.

03 How We Use Your Data

bajilife uses your personal data for the following purposes:

• Account management: To create, maintain, and secure your bajilife account, including verifying your identity and age.
• Transaction processing: To process deposits and withdrawals in BDT via bKash, Nagad, Rocket, and bank transfer.
• Platform operation: To deliver the games, betting markets, and features available on bajilife.
• Customer support: To respond to your queries, resolve disputes, and improve the support experience.
• Fraud prevention: To detect and prevent fraudulent activity, money laundering, and other prohibited conduct on the platform.
• Responsible gaming: To monitor gaming patterns and provide tools that help players stay in control of their activity.
• Legal compliance: To meet obligations under applicable laws and regulations, including identity verification and record-keeping requirements.
• Platform improvement: To analyse usage patterns and improve the performance, design, and features of the bajilife platform.
• Marketing communications: To send you relevant promotions and offers, where you have opted in to receive them. You can opt out at any time.

bajilife does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, except where required for fraud detection and account security.

04 Legal Basis for Processing

bajilife processes your personal data on the following legal grounds:

• Contract performance: Processing necessary to provide the bajilife service you have signed up for, including account management and transaction processing.
• Legal obligation: Processing required to comply with applicable laws, including anti-money laundering regulations and age verification requirements.
• Legitimate interests: Processing for fraud prevention, platform security, and improving the bajilife service, where these interests are not overridden by your rights.
• Consent: Processing for marketing communications and certain cookies, where you have given explicit consent. You may withdraw consent at any time.

05 Data Sharing

bajilife does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Your data is only shared in the following limited circumstances:

• Payment processors: Financial data is shared with payment service providers (such as bKash and Nagad) solely to process your transactions.
• Identity verification providers: Identity data may be shared with KYC verification services to confirm your age and identity.
• Fraud prevention services: Technical and usage data may be shared with fraud detection partners to protect the platform and its players.
• Legal authorities: bajilife may disclose personal data to law enforcement or regulatory bodies where required by law or in response to a valid legal request.
• Platform infrastructure providers: Technical data is processed by hosting and infrastructure partners who operate under strict data processing agreements with bajilife.

All third parties who receive your data are required to handle it securely and only for the specific purpose for which it was shared. bajilife does not permit third-party partners to use your data for their own purposes.

06 Cookies

bajilife uses cookies and similar tracking technologies on the website and app. Cookies are small text files stored on your device that help the platform function correctly and allow us to understand how players use the service.

The types of cookies bajilife uses include:

• Essential cookies: Required for the platform to function. These cannot be disabled. They include session management, login authentication, and security tokens.
• Analytics cookies: Used to understand how players navigate the platform, which pages are most visited, and where improvements can be made. This data is aggregated and anonymised.
• Preference cookies: Store your settings and preferences, such as language selection and display options, so you do not have to reset them each visit.
• Marketing cookies: Used to deliver relevant promotions and track the effectiveness of bajilife's marketing campaigns. These are only set with your consent.

You can manage your cookie preferences through your browser settings at any time. Disabling non-essential cookies will not prevent you from using the core features of the bajilife platform, though some personalisation features may be affected.

07 Data Retention

bajilife retains your personal data for as long as your account is active and for a period after account closure as required by applicable law and our internal data governance policies.

• Account data is retained for a minimum of five years after account closure to meet anti-money laundering and regulatory record-keeping requirements.
• Transaction records are retained for a minimum of five years from the date of each transaction.
• Support communications are retained for two years from the date of the interaction.
• Marketing consent records are retained for as long as you remain opted in, plus one year after opt-out to demonstrate compliance.
• Technical and usage data is typically retained for 13 months in identifiable form, after which it is anonymised or deleted.

When data is no longer required, bajilife deletes or anonymises it securely. You may request early deletion of certain data types — see the Your Rights section below for details.

08 Data Security

bajilife takes the security of your personal data seriously. The platform uses industry-standard technical and organisational measures to protect your data against unauthorised access, loss, alteration, or disclosure.

• All data transmitted between your device and the bajilife platform is encrypted using TLS (Transport Layer Security).
• Passwords are stored using strong one-way hashing algorithms. bajilife staff cannot view your password.
• Access to personal data within bajilife is restricted to staff who need it to perform their role, and is governed by strict internal access controls.
• The platform undergoes regular security assessments and vulnerability testing.
• In the event of a data breach that poses a risk to your rights, bajilife will notify affected players promptly and take immediate steps to contain the breach.

While bajilife implements robust security measures, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password and never share your login credentials with anyone.

09 Your Rights

As a bajilife player, you have the following rights over your personal data. To exercise any of these rights, contact the support team at [email protected]. bajilife will respond to all valid requests within 30 days.

10 Minors

The bajilife platform is strictly for adults aged 18 and over. bajilife does not knowingly collect personal data from anyone under the age of 18. If you believe a minor has registered on the platform or provided personal data, please contact the support team immediately at [email protected].

Upon receiving a report of a minor's account, bajilife will investigate promptly, close the account, delete the associated personal data, and return any deposited funds to the payment source where possible.

11 Changes to This Policy

bajilife may update this Privacy Policy from time to time to reflect changes in the platform, applicable law, or data processing practices. When material changes are made, the updated policy will be published on this page with a revised effective date.

Where changes are significant, bajilife will notify registered players via email or an in-platform notification. Continued use of the bajilife platform after an updated policy has been published constitutes acceptance of the revised terms. We recommend checking this page periodically to stay informed.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how bajilife handles your personal data, please get in touch. The support team is available 24 hours a day, 7 days a week.

You can reach us via live chat on the bajilife platform or by email at [email protected]. For questions about your account terms, visit the Terms and Conditions page. For responsible gaming tools and self-exclusion, visit the Responsible Gaming page.